At Edu Matchup, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
1. Information We Collect
We collect personal information that you voluntarily provide when you use our services, including but not limited to:
- Name
- Contact details (email address, phone number, etc.)
- Academic records and other relevant documents
- Passport and visa-related information
- Payment information, if applicable
- Additionally, we may collect non-personal information such as browser type, IP address, and website usage data through cookies or other tracking technologies.
2. How We Use Your Information
We use your personal information to:
- Provide the services you request, including admission consultation, visa processing, and related services
- Communicate with you regarding your applications, visa process, and other inquiries
- Improve our services and customize your experience on our website
- Process payments and issue receipts for services
- Comply with legal obligations and protect the rights, safety, and property of Edu Matchup, our clients, and the public
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in delivering our services, such as:
- Educational institutions and universities
- Visa authorities and immigration offices
- Payment processors
- Travel service providers (for ticketing and accommodation)
- We require all third-party service providers to maintain the confidentiality and security of your information and use it only for the purposes we specify.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission, and we maintain up-to-date security protocols for storing and managing your information. However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access and request a copy of your personal information
- Correct any inaccurate or incomplete information
- Request deletion of your data, subject to legal obligations
- Withdraw your consent for us to process your data at any time
- Opt-out of marketing communications
- To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect your ability to use some features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will indicate the date of the latest update. We encourage you to review this page periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Edu Matchup
contact@edumatchup.com